CompTIA A+ Training for Exam 220-902 - Course Outline

Estimated Time to Complete - 50 hours

  • Lecture Videos: 53 Lessons (8 Hrs 6 Mins)
  • Demonstration Videos: 75 Lessons (9 Hrs 47 Mins)
  • Hands-on Labs: 66 Scenarios (Student lab activities)
  • Fact Sheets: 80 (each with 1 or more printable pages)
  • Exam Questions: 519 (each with answers and explanations)
  • Exams: 61 Practice Tests (each with detailed reporting)

 

(Course outline below is for the previous CompTIA A+ exam - New course outline covering the new objectives coming soon!)

  1. 0.0 Introduction
    • 0.1 Course Introduction
      • 0.1.1 Course Introduction (1:36)
    • 0.2 Using the Simulator
      • 0.2.1 Using the Simulator (12:01)
      • 0.2.2 Explore the Lab Interface
      • 0.2.3 Working with Internal Components (10:21)
      • 0.2.4 Connect Internal Components
  2. 1.0 PC Technician
    • 1.1 Safety
      • 1.1.1 Personal Safety (6:00)
      • 1.1.2 Safety Measures
    • 1.2 PC Tools
      • 1.2.1 PC Toolkit (3:17)
      • 1.2.2 Tool Facts
      • 1.2.3 Protecting Against ESD (4:53)
      • 1.2.4 ESD Facts
      • 1.2.5 Exam Questions - Section 1.2
    • 1.3 System Tools
      • 1.3.1 Using Task Manager (3:54)
      • 1.3.2 Using Management Consoles (5:31)
      • 1.3.3 Viewing System Configuration Information (7:48)
      • 1.3.4 System Tool Facts
      • 1.3.5 Exam Questions - Section 1.3
    • 1.4 Users and Groups
      • 1.4.1 Users and Groups (9:44)
      • 1.4.2 Managing Users and Groups (6:18)
      • 1.4.3 User and Group Facts
      • 1.4.4 Manage Users and Groups
      • 1.4.5 Managing UAC Settings (6:19)
      • 1.4.6 UAC Facts
      • 1.4.7 Exam Questions - Section 1.4
  3. 2.0 System Components
    • 2.1 BIOS
      • 2.1.1 Editing the BIOS (3:31)
      • 2.1.2 BIOS Facts
      • 2.1.3 Find BIOS Settings
      • 2.1.4 Clear CMOS Settings
      • 2.1.5 Exam Questions - Section 2.1
    • 2.2 Power Supplies
      • 2.2.1 Identifying Power Supply Components (8:49)
      • 2.2.2 Changing the Power Supply (9:40)
      • 2.2.3 Power Supply Installation Facts
      • 2.2.4 Replace a Power Supply
      • 2.2.5 Exam Questions - Section 2.2
    • 2.3 Motherboards
      • 2.3.1 Installing a Motherboard (14:40)
      • 2.3.2 Motherboard Installation Facts
      • 2.3.3 Choose and Install a Motherboard
      • 2.3.4 Exam Questions - Section 2.3
    • 2.4 Processors
      • 2.4.1 Installing a Processor (5:02)
      • 2.4.2 CPU Installation Facts
      • 2.4.3 Select and Install a Processor 1
      • 2.4.4 Select and Install a Processor 2
      • 2.4.5 Processor Troubleshooting (10:13)
      • 2.4.6 Processor Troubleshooting Facts
      • 2.4.7 Troubleshoot Processor Installation 1
      • 2.4.8 Troubleshoot Processor Installation 2
      • 2.4.9 Exam Questions - Section 2.4
    • 2.5 Memory
      • 2.5.1 Memory Forms (8:20)
      • 2.5.2 Memory Form Comparison
      • 2.5.3 Installing Memory (5:00)
      • 2.5.4 Memory Installation Facts
      • 2.5.5 Select Memory by Sight
      • 2.5.6 Install RDRAM Memory
      • 2.5.7 Install Dual Channel Memory
      • 2.5.8 Memory Troubleshooting (9:29)
      • 2.5.9 Testing Memory (5:39)
      • 2.5.10 Memory Troubleshooting Facts
      • 2.5.11 Troubleshoot Memory
      • 2.5.12 Exam Questions - Section 2.5
    • 2.6 Expansion Cards
      • 2.6.1 Expansion Buses and Slots (3:36)
      • 2.6.2 Installing an Expansion Card (5:29)
      • 2.6.3 Expansion Bus Types
      • 2.6.4 Install Expansion Cards
      • 2.6.5 Exam Questions - Section 2.6
    • 2.7 Video
      • 2.7.1 Installing a Video Card (6:41)
      • 2.7.2 Video Card Installation Facts
      • 2.7.3 Video Interfaces (7:24)
      • 2.7.4 Video Interface Facts
      • 2.7.5 Configuring Display Settings (8:46)
      • 2.7.6 Video Configuration Facts
      • 2.7.7 Configure Dual Displays
      • 2.7.8 Upgrade a Video Card
      • 2.7.9 Video Troubleshooting (15:19)
      • 2.7.10 Optimizing Video (8:01)
      • 2.7.11 Video Troubleshooting Facts
      • 2.7.12 Optimize Video Settings
      • 2.7.13 Exam Questions - Section 2.7
    • 2.8 Audio
      • 2.8.1 Managing Audio Devices (5:43)
      • 2.8.2 Sound Card Installation Facts
      • 2.8.3 Sound Card Connectors
      • 2.8.4 Select and Install a Sound Card
      • 2.8.5 Exam Questions - Section 2.8
    • 2.9 Cooling
      • 2.9.1 System Cooling (11:30)
      • 2.9.2 System Cooling Facts
      • 2.9.3 Exam Questions - Section 2.9
    • 2.10 Peripheral Devices
      • 2.10.1 Peripheral Devices (4:11)
      • 2.10.2 Peripheral Device Facts
      • 2.10.3 Connect Peripheral Devices
      • 2.10.4 Connect USB and Firewire Devices
      • 2.10.5 Exam Questions - Section 2.10
    • 2.11 Notebook Components
      • 2.11.1 Changing a Notebook Hard Disk (2:43)
      • 2.11.2 Adding Notebook Memory (4:48)
      • 2.11.3 Changing a Notebook Keyboard (4:29)
      • 2.11.4 LCD Components (11:53)
      • 2.11.5 Replacing Internal Notebook Components (9:04)
      • 2.11.6 Notebook Upgrade and Repair Facts
      • 2.11.7 Notebook Troubleshooting Facts
      • 2.11.8 Exam Questions - Section 2.11
  4. Top of Course Outline3.0 Storage Devices
    • 3.1 Floppy
      • 3.1.1 Installing a Floppy Drive (10:51)
      • 3.1.2 Floppy Installation Facts
      • 3.1.3 Install a Floppy Drive
      • 3.1.4 Troubleshoot Floppy Configuration
      • 3.1.5 Exam Questions - Section 3.1
    • 3.2 Parallel ATA (IDE)
      • 3.2.1 ATA/IDE Devices (13:55)
      • 3.2.2 Installing an ATA Device (10:05)
      • 3.2.3 ATA Installation Facts
      • 3.2.4 Install PATA Devices
      • 3.2.5 Troubleshoot PATA Devices
      • 3.2.6 Exam Questions - Section 3.2
    • 3.3 Serial ATA
      • 3.3.1 Serial ATA (9:31)
      • 3.3.2 Installing a Serial ATA Device (5:33)
      • 3.3.3 Serial ATA Installation Facts
      • 3.3.4 Install SATA Devices
      • 3.3.5 Exam Questions - Section 3.3
    • 3.4 Optical Devices
      • 3.4.1 Optical Drives (4:03)
      • 3.4.2 Optical Drive Facts
      • 3.4.3 Exam Questions - Section 3.4
    • 3.5 Storage Solutions
      • 3.5.1 Storage Solutions (3:01)
      • 3.5.2 Storage Device Facts
      • 3.5.3 Exam Questions - Section 3.5
  5. 4.0 Disk Management
    • 4.1 File System
      • 4.1.1 File System (5:11)
      • 4.1.2 Formatting and Converting (6:57)
      • 4.1.3 File System Facts
      • 4.1.4 Format Drives
      • 4.1.5 Exam Questions - Section 4.1
    • 4.2 Partitions and Disks
      • 4.2.1 Partitions and Disks (11:30)
      • 4.2.2 Partition and Disk Facts
      • 4.2.3 Creating Volumes in Windows XP (8:31)
      • 4.2.4 Creating Volumes in Windows Vista (8:12)
      • 4.2.5 Create Volumes
      • 4.2.6 Exam Questions - Section 4.2
    • 4.3 Adding Storage
      • 4.3.1 Adding Storage (10:45)
      • 4.3.2 Creating Mount Points and Extending Volumes (9:09)
      • 4.3.3 Adding Storage Facts
      • 4.3.4 Add Space to Existing Volumes
      • 4.3.5 Exam Questions - Section 4.3
    • 4.4 RAID
      • 4.4.1 RAID (13:02)
      • 4.4.2 RAID Facts
      • 4.4.3 Configuring RAID Arrays (13:03)
      • 4.4.4 RAID Configuration Facts
      • 4.4.5 Create RAID Arrays
      • 4.4.6 Implement a RAID Solution
      • 4.4.7 Exam Questions - Section 4.4
    • 4.5 Disk Status
      • 4.5.1 Disk Status (3:01)
      • 4.5.2 Disk Status Facts
      • 4.5.3 Exam Questions - Section 4.5
    • 4.6 Disk Optimization
      • 4.6.1 Storage Optimization (15:44)
      • 4.6.2 Optimizing Disks (8:14)
      • 4.6.3 Disk Optimization Facts
      • 4.6.4 Perform Disk Maintenance
      • 4.6.5 Exam Questions - Section 4.6
  6. 5.0 File Management
    • 5.1 File Locations
      • 5.1.1 System File Locations (10:06)
      • 5.1.2 File Location Facts
      • 5.1.3 Exam Questions - Section 5.1
    • 5.2 Managing Files
      • 5.2.1 Using the Command Prompt (2:23)
      • 5.2.2 Managing Files and Directories (14:11)
      • 5.2.3 File Management Commands
      • 5.2.4 Manage Files and Folders
      • 5.2.5 Exam Questions - Section 5.2
    • 5.3 NTFS Permissions
      • 5.3.1 NTFS Permissions (7:40)
      • 5.3.2 Configuring NTFS Permissions (7:09)
      • 5.3.3 NTFS Permission Facts
      • 5.3.4 Configure NTFS Permissions
      • 5.3.5 Exam Questions - Section 5.3
    • 5.4 Shared Folders
      • 5.4.1 Shared Folders (4:21)
      • 5.4.2 Sharing Folders (12:01)
      • 5.4.3 Configuring Share and NTFS Permissions (13:33)
      • 5.4.4 Shared Folder Facts
      • 5.4.5 Share and Secure Folders
      • 5.4.6 Exam Questions - Section 5.4
    • 5.5 Offline Files
      • 5.5.1 Using Offline Files (9:04)
      • 5.5.2 Offline File Facts
      • 5.5.3 Exam Questions - Section 5.5
  7. Top of Course Outline6.0 Networking
    • 6.1 Ethernet
      • 6.1.1 Ethernet (7:29)
      • 6.1.2 Ethernet Facts
      • 6.1.3 Configure an Ethernet Network
      • 6.1.4 Exam Questions - Section 6.1
    • 6.2 IP Configuration
      • 6.2.1 IP Configuration (13:48)
      • 6.2.2 TCP/IP Configuration Methods (7:20)
      • 6.2.3 Configuring TCP/IP Properties (5:52)
      • 6.2.4 IP Configuration Facts
      • 6.2.5 Configure TCP/IP Settings
      • 6.2.6 Configure Alternate TCP/IP Settings
      • 6.2.7 Exam Questions - Section 6.2
    • 6.3 Wireless Networking
      • 6.3.1 Wireless Networking (15:46)
      • 6.3.2 Wireless Networking Facts
      • 6.3.3 Wireless Security (10:23)
      • 6.3.4 Wireless Security Facts
      • 6.3.5 Configuring a Wireless Connection (6:47)
      • 6.3.6 Connect to a Wireless Network
      • 6.3.7 Configure a Wireless Profile
      • 6.3.8 Exam Questions - Section 6.3
    • 6.4 Internet Connectivity
      • 6.4.1 Internet Services (12:31)
      • 6.4.2 Internet Services Facts
      • 6.4.3 Internet Connections (13:20)
      • 6.4.4 Internet Connection Facts
      • 6.4.5 Configure a Cable Internet Connection
      • 6.4.6 Configure a DSL Internet Connection
      • 6.4.7 Creating a Dial-up Internet Connection (2:20)
      • 6.4.8 Configure a Dialup Internet Connection
      • 6.4.9 Exam Questions - Section 6.4
    • 6.5 SOHO Configuration
      • 6.5.1 SOHO Configuration (13:36)
      • 6.5.2 SOHO Configuration Facts
      • 6.5.3 Configuring a SOHO Router (8:52)
      • 6.5.4 Access Point Configuration Facts
      • 6.5.5 Configuring a Wireless Access Point (13:42)
      • 6.5.6 Configure a Wireless Infrastructure
      • 6.5.7 Exam Questions - Section 6.5
    • 6.6 Bluetooth
      • 6.6.1 Configuring Bluetooth Connections (8:21)
      • 6.6.2 Bluetooth Configuration Facts
      • 6.6.3 Exam Questions - Section 6.6
    • 6.7 E-mail
      • 6.7.1 E-mail (8:38)
      • 6.7.2 Configuring an E-mail Client (7:37)
      • 6.7.3 E-mail Facts
      • 6.7.4 Exam Questions - Section 6.7
    • 6.8 File Transfer Protocol (FTP)
      • 6.8.1 FTP (2:20)
      • 6.8.2 Using FTP (4:35)
      • 6.8.3 FTP Facts
      • 6.8.4 Exam Questions - Section 6.8
    • 6.9 Network Utilities
      • 6.9.1 Network Utilities (6:06)
      • 6.9.2 Using Ipconfig (5:35)
      • 6.9.3 Find Configuration Information 1
      • 6.9.4 Find Configuration Information 2
      • 6.9.5 Find Configuration Information 3
      • 6.9.6 Using Ping and Tracert (4:31)
      • 6.9.7 Using Nslookup (4:45)
      • 6.9.8 TCP/IP Utilities
      • 6.9.9 Exam Questions - Section 6.9
    • 6.10 Troubleshooting
      • 6.10.1 Network Troubleshooting (17:02)
      • 6.10.2 Troubleshooting Network Connectivity (9:31)
      • 6.10.3 Network Troubleshooting Facts
      • 6.10.4 Fix a Network Connection
      • 6.10.5 Exam Questions - Section 6.10
  8. 7.0 Security
    • 7.1 Authentication
      • 7.1.1 Managing Authentication (9:25)
      • 7.1.2 Authentication Facts
      • 7.1.3 Exam Questions - Section 7.1
    • 7.2 Firewalls
      • 7.2.1 Firewalls (10:40)
      • 7.2.2 Firewall Facts
      • 7.2.3 Configuring Windows Firewall (7:31)
      • 7.2.4 Configure the Windows Firewall
      • 7.2.5 Configuring a Network-based Firewall (13:46)
      • 7.2.6 Exam Questions - Section 7.2
    • 7.3 Proxy Server
      • 7.3.1 Proxy Servers (4:49)
      • 7.3.2 Configuring Proxy Settings (2:07)
      • 7.3.3 Proxy Server Facts
      • 7.3.4 Use a Proxy Server
      • 7.3.5 Exam Questions - Section 7.3
    • 7.4 Malware Protection
      • 7.4.1 Malware Protection (13:00)
      • 7.4.2 Implementing Virus Protections (15:25)
      • 7.4.3 Malware Protection Facts
      • 7.4.4 Exam Questions - Section 7.4
    • 7.5 BIOS Security
      • 7.5.1 BIOS Security (4:00)
      • 7.5.2 Configuring BIOS Security Settings (8:04)
      • 7.5.3 BIOS Security Facts
      • 7.5.4 Configure BIOS Security
      • 7.5.5 Exam Questions - Section 7.5
    • 7.6 Encryption
      • 7.6.1 Encryption (5:08)
      • 7.6.2 Encrypting Files (3:09)
      • 7.6.3 Encryption Facts
      • 7.6.4 Encrypt Files
      • 7.6.5 Exam Questions - Section 7.6
  9. Top of Course Outline8.0 System Management
    • 8.1 Preferences and Settings
      • 8.1.1 Personalizing Windows (8:08)
      • 8.1.2 Preferences Facts
      • 8.1.3 Exam Questions - Section 8.1
    • 8.2 Performance Monitoring
      • 8.2.1 Performance Monitoring (3:41)
      • 8.2.2 Monitoring System Performance (5:26)
      • 8.2.3 Performance Monitoring Facts
      • 8.2.4 Exam Questions - Section 8.2
    • 8.3 Remote Services
      • 8.3.1 Remote Desktop (6:48)
      • 8.3.2 Using Remote Desktop (4:21)
      • 8.3.3 Remote Desktop Facts
      • 8.3.4 Remote Assistance (4:54)
      • 8.3.5 Remote Assistance Facts
      • 8.3.6 Using Remote Assistance (6:13)
      • 8.3.7 Configure Remote Services
      • 8.3.8 Exam Questions - Section 8.3
    • 8.4 System Protection
      • 8.4.1 System Protection (12:30)
      • 8.4.2 Backup Facts
      • 8.4.3 Using Ntbackup (9:48)
      • 8.4.4 Creating Backups in Windows Vista and Windows 7 (10:03)
      • 8.4.5 Back Up the Computer
      • 8.4.6 Using Restore Points (19:55)
      • 8.4.7 Create a Restore Point
      • 8.4.8 Using Previous Versions (5:13)
      • 8.4.9 Exam Questions - Section 8.4
  10. 9.0 Troubleshooting
    • 9.1 Devices
      • 9.1.1 Device Troubleshooting (2:52)
      • 9.1.2 Troubleshooting Devices (13:45)
      • 9.1.3 Device Troubleshooting Facts
      • 9.1.4 Manage Devices 1
      • 9.1.5 Manage Devices 2
      • 9.1.6 Performing a Firmware Update (10:22)
      • 9.1.7 Exam Questions - Section 9.1
    • 9.2 Applications
      • 9.2.1 Applications (3:15)
      • 9.2.2 Troubleshooting Applications (14:53)
      • 9.2.3 Application Management Facts
      • 9.2.4 Application Troubleshooting Facts
      • 9.2.5 Manage Applications
      • 9.2.6 Exam Questions - Section 9.2
    • 9.3 Printing
      • 9.3.1 Laser Printing Process (10:08)
      • 9.3.2 Laser Printing Facts
      • 9.3.3 Preventative Maintenance (12:09)
      • 9.3.4 Preventative Maintenance Facts
      • 9.3.5 Printing Troubleshooting (4:01)
      • 9.3.6 Troubleshooting Printing (7:46)
      • 9.3.7 Printing Troubleshooting Facts
      • 9.3.8 Manage Printing
      • 9.3.9 Exam Questions - Section 9.3
    • 9.4 System Startup
      • 9.4.1 Windows Boot Process (13:35)
      • 9.4.2 Boot Process Facts
      • 9.4.3 Modifying the Boot Order (8:46)
      • 9.4.4 Configure the Boot Order
      • 9.4.5 Troubleshoot the Boot Order
      • 9.4.6 Windows Boot Options
      • 9.4.7 Exam Questions - Section 9.4
    • 9.5 Startup Errors
      • 9.5.1 Startup Errors (20:18)
      • 9.5.2 Startup Error Facts
      • 9.5.3 Troubleshoot System Startup 1
      • 9.5.4 Troubleshoot System Startup 2
      • 9.5.5 Troubleshoot System Startup 3
      • 9.5.6 Troubleshoot System Startup 4
      • 9.5.7 Exam Questions - Section 9.5
    • 9.6 System Recovery
      • 9.6.1 System Recovery (13:53)
      • 9.6.2 Using Windows Recovery Options (5:38)
      • 9.6.3 Using Restore Tools (8:19)
      • 9.6.4 System Recovery Facts
      • 9.6.5 Exam Questions - Section 9.6
  11. Practice Exams
    • Preparing for Certification
      • Exam Objectives
      • Exam FAQs
      • How to Register for an Exam
      • Exam-taking Hints and Tips
    • Domain 1: Hardware, All Questions (193 questions)
    • Domain 2: Operating Systems, All Questions (160 questions)
    • Domain 3: Networking, All Questions (92 questions)
    • Domain 4: Security, All Questions (74 questions)
    • Certification Practice Exam (100 questions)

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