Shipping

Thank you for visiting our Website. The information provided on this page is design to ensure that your experience at our Website is both pleasant and informative. Please feel free to contact us at any time if you have any questions, comments, complaints, or praise. We will do our best to promptly respond to your inquiry. We could be reached toll free at 1-888-797-4040 (or 301-589-3349) or by email at sales@edulearn.com.

Shipping

  • Orders received by 1:00 PM (Eastern Time) at our Website will be shipped same day with the exception of Autodesk titles which will be processed within one business day. Orders are shipped from warehouse in Utah, U.S.A. - so please note the following: (1) orders that are shipped by UPS ground to the west coast (for example California) may take 3 to 4 business days while (2) orders that are shipped to the east coast (for example Washington, D.C.) may take up to 7 business days for delivery.
  • For orders that must go out overnight that have passed our 1:00 PM deadline, please call.
  • All orders are shipped by UPS/FedEx or USPS. UPS/FedEx normal delivery times are Monday thru Friday. Edulearn is not responsible for weather related delays. Edulearn reserves the right to use other shipping methods as deemed necessary. Please add one business day to the estimated delivery date if delivery date falls on a federal holiday.
  • Overnight orders that are processed on Friday are delivered by the next business day (i.e. Monday), if Monday is a federal holiday then delivery will be made on Tuesday.
  • For customers who want their orders to be shipped using their own UPS/FedEx account, please provide your account number in the “Comments” box on your order form.
  • If an order is shipping to a different address other than the card holders billing address, the order may be delayed by one business day. In the event that a customer needs to be contacted, orders not containing a telephone number or email address may be delayed.
  • Please contact us if you have any questions.

No sales tax is collected by Edulearn except for Maryland residents.

International Orders

Hawaii, Alaska, Puerto Rico, Canada, & Overseas orders - please call or email us for shipping charges. All orders to these locations are shipped by UPS/FedEx, FedEx Ground or USPS. Please allow 3 to 5 days for delivery - depending upon location. Customer is responsible for import duties, taxes and/or fees. Refused shipments of overseas orders will be assessed a 15% restocking fee. To obtain shipping cost and terms, please provide us with the following information:

1. Products you are interested in.
2. Shipping address including Country and Postal Code.
3. Video Format: NTSC (North America), PAL (European), or SECAM.

Contact Us

Mailing Address

Please mail all correspondence including Checks, PO’s, Orders, Invoices, and Inquiries to:

EDULEARN, Inc.
PO Box 7484
Silver Spring, MD 20907

Corporate Location

3 Bethesda Metro Center
Suite 700-02
Bethesda, MD 20814

(888) 797-4040 Toll-Free
(301) 589-3349 Telephone
(301) 576-5547 Fax

Email: sales@edulearn.com

Office Hours: Monday thru Friday, 9:00 AM to 6:00 PM (Eastern)

Corporate Purchase

Company Purchase Orders (PO’s) are accepted.
Please mail or fax sign PO’s to the address above.
Terms: Net 30
Federal Tax ID #: 52-2003105

Purchase orders are non-binding until accepted by EDULEARN.