Customer Service

Thank you for visiting our Website. The information on this page is designed to ensure that your experience at our Website is both pleasant and informative. Please read this page in its entirety. By using this website, you agree to the terms of use and all policies. Edulearn is not bound by verbal commitments that are in conflict with the terms posted on this page. So please request all additional information from our staff in writing for your protection. Please feel free to contact us at any time if you have any questions, comments, complaints, or praise. We will do our best to promptly respond to your inquiry. We could be reached toll free at 1-888-797-4040 (or 301-589-3349) or by email at sales@edulearn.com. Thank you for your business.

No sales tax is collected by Edulearn except for Maryland residents.

Contact Us

Mailing Address

Please mail all correspondence including Checks, PO’s, Orders, Invoices, and Inquiries to:

EDULEARN, Inc.
PO Box 7484
Silver Spring, MD 20907-7484

Incorporated

Maryland, USA
Since 1996

(888) 797-4040 Toll-Free
(301) 589-3349 Telephone
(301) 576-5547 Fax

Email: sales@edulearn.com

Office Hours: Monday thru Friday, 9:00 AM to 5:00 PM (Eastern)

Corporate Purchase

Company Purchase Orders (PO’s) are accepted.
Please mail or fax sign PO’s to the address above.
Terms: Net 30
Federal Tax ID #: 52-2003105

Purchase orders are non-binding until accepted by EDULEARN.

30-Day Guarantee & Return Policy

At EDULEARN, we are passionately committed to your satisfaction. We believe these are the top corporate training products on the market and are used by 1000's of Universities, Corporations, and Governments. If you are dissatisfied with your purchase, we will gladly give you a full refund of your purchase price (less shipping costs).

For online training products, see return policy on the product page.

Policy for CD/DVD Products:

So, for your risk free evaluation, for series containing CDs/DVDs, please open a maximum of one (1) CD/DVD.

Please note: Online products come with a seven (7) day evaluation period. If you are not completely satisfied with these products, please notify us within 7 days of your invoice date for a full refund of your purchase price. The 7 day evaluation period applies to all online training products, unless otherwise stated on the respective product page.

Please note: For certain certification/clearance products, the return policy on the product page will apply. Books that contain CDs that are bundled with our training products may not be opened for evaluation.

For all other products, you are not 100% satisfied with the evaluation, simply call our friendly sales staff toll free at 1-888-797-4040 to obtain a RMA# (Return Merchandise Authorization Number) and then return the product back (at customer expense) within 30 days of the invoice date. Please note that to qualify for a refund, no more than the maximum number of DVDs or CDs must be opened. The RMA# is required for us to track your return and properly credit your account. For this reason, the shipping department does not accept packages that do not have an RMA#.

Returns are not subject to a restocking fee with the exception of large orders which are subject to a fifteen percent restock fee.

International orders: Additional restrictions may be imposed for shipments to certain international destinations at EDULEARN’s discretion. In such cases, customer will be notified prior to processing their order.

Thank you for joining our thousands of satisfied customers in selecting EDULEARN for your training needs. We appreciate your business.

International Orders

Hawaii, Alaska, Puerto Rico, Canada, & Overseas orders - please call or email us for shipping charges. All orders to these locations are shipped by UPS/FedEx, FedEx Ground or USPS (at our discretion). Please allow 3 to 5 days for delivery - depending upon location. Customer is responsible for import duties, taxes and/or fees. Refused shipments of overseas orders will be assessed a restocking fee. To obtain shipping cost and terms, please provide us with the following information:

1. Products you are interested in.
2. Shipping address including Country and Postal Code.
3. Video Format: NTSC (North America), PAL (European), or SECAM.

Disclaimer

We make every effort to provide correct prices. If an item is priced incorrectly, we will notify you of the error before processing your order. Prices, policies, and contents at this Website are subject to change without notice.

Quantity Limitations

EDULEARN reserves the right to limit the size of an order. For large orders, please contact Edulearn for our special terms and conditions on such orders.

Terms and Conditions

By using this website, you agree to the terms of use and all policies. If you do not agree with the terms of use and any of our policies, please do not use this website. Edulearn reserves the right to alter, modify, or update the terms of use and policies, at any time.

In no event shall Edulearn, its employees, or its suppliers be liable for any direct, indirect, incidental, or consequential damages, loss of data, loss of property, loss of income, loss of profit, or any type of damage or loss resulting from the use of this website or any products that are sold on this website or by phone.

Orders received online, by fax, or phone are not binding until accepted by EDULEARN. POs accepted from companies are on a net 30 basis from the date on the invoice. Late payments on POs are subject to finance charges at the highest rate allowed by law.

Please note that no part of this Website may be copied or duplicated in any form without written permission from EDULEARN. All rights reserved.

Privacy Policy

We value your right to privacy. When you order products from EDULEARN, your personal information is kept in strict confidence. We do not sell or provide your personal data to any other company for marketing, research, or unsolicited calls.