Problem Solving Course
Problem Solving Course
Hosted by Casey McNeal
13 Training Modules on CD
At the heart of management and the ability to advance with in a company is problem solving. In this course, learn how to assess problems, consider all possible resources, and follow a proven process to the right solution.
Multimedia CD-ROM Based Training:
With CD based training, the lectures were video taped and then digitized and presented to you in Full Motion Video, Audio, & Graphics.
System Requirements: 400 MHz Processor (minimum), CD-ROM Drive, 64 MB RAM, Sound Card. Available Hard Disk Space 200 MB. Windows 98, NT, ME, 2000, XP, Vista, Windows 7, or Apple Mac.
Trainer: Casey McNeal
Casey has been speaking professionally for over nine years. His diverse professional background and his life as a stand-up comic have prepared him for the life that he now lives and loves. His students love his light-hearted format and come away from this course excited and well-prepared to apply their new skills immediately.
Course Outline - Problem Solving:
Course Introduction
1.0 People and Problem Solving
1.1 Obstacles
1.2 Expanded vs. Focused Views
2.0 Problem Solving Techniques
2.1 Drill Down or Why Technique
2.2 Risk Management
2.3 Team Involvement
2.4 Acheiving Concensus
2.5 SWOT Analysis
2.6 DMAIC
3.0 Decision Making Techniques
3.1 Pareto Analysis
Course Conclusion


