Organization Communications Course
Organization Communications Course
Hosted by Joe Tucker
28 Training Modules on CD or DVD
Communication is the most important determining factor for success in the business world. This course is a must for those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening.
Multimedia CD-ROM & DVD Based Training:
With CD & DVD based training, the lectures were video taped and then digitized and are presented to you in Full Motion Video, Audio, & Graphics. DVD-ROMs will run only on a computer DVD Drive and will not run on a TV DVD Player. DVD-Video will run on both a computer DVD Drive and a TV DVD Player.
System Requirements: 400 MHz Processor (minimum), CD-ROM Drive (for CDs), DVD Drive (for DVD-ROMs & DVD-Videos) or TV DVD Player (for DVD-Videos), 64 MB RAM, Sound Card. Available Hard Disk Space 200 MB. Windows 98, NT, ME, 2000, XP, Vista, Windows 7, or Apple Mac.
Trainer: Joe Tucker
Joe Tucker, a consultant/trainer for Intelligent Concepts, Inc. has extensive experience in technologies such as DNS, DHCP, VPNs and TCP/IP routing and configuration. He has trained many clients on use of Technology and trains in a classroom and lecture environment on how to install and administer Windows NT/2000/2003. His experience in the deployment of operating systems and applications as well as controlling and maintaining user environments and data is extensive. Joe has taught at Microsoft Authorized Technical Education Centers throughout the United States. Joe’s certifications include: CTT Certified Technical Trainer, Cisco Certified Network Associate – CCNA, Microsoft Certified Product Specialist Certification, Microsoft Certified Trainer, and Microsoft Certified Systems Engineer.
Course Outline - Organization Communications:
What is Communication?
Power Tool
Communication Components
Personal Filters
Verbal Communication
Planning Conversation
I Feel – You Feel
Don’t Do and Keep Doing
This or That
Non Verbal Communication
Proximity
Orientation
Elevation
Touch
Face and Eyes
Body
Clothes
Voice
Persuasion
WlllFM
Stories/Metaphors & Analogies
Fell Felt Found
Self Persuasion
Conflict and Anger
Your Own Anger
Anger of Others
Listening
Active vs. Reflective
