Email Etiquette Course
Email Etiquette Course
Hosted by Harvey Schmelter-Davis
This workshop will teach you about interpersonal skills in written communications. These skills will help you in day-to-day life and specifically in on-the-job situations. This course covers Email Facilitation.
Trainer: Harvey Schmelter-Davis
Harvey Schmelter-Davis NCC, GCDF, DCC, is the senior practitioner-in-residence at the Heldrich Center for Workforce Development at Rutgers University Heldrich Workforce Center Registry, New Brunswick, NJ. Harvey specializes in Global Career Development Facilitation Instructor Training and has developed Fast Track Course for Career Development Facilitators.
Course Outline - Email Etiquette:
Approx. 2 Hours of Training
Email Etiquette
Module Overview
Intro to Written Communication
Advantages of the Written Word
Two Types of Written Communication
Technological Considerations
Jason’s E-mail
Netiquette
E-Chat
What E-Chat Means
Let’s Experience and E-Chat
Your E-Chat
E-Chat Debrief
E-Chat Considerations
