Session I - Navigating the Updated Office Interface

Time - 2 hours

Description

This course provides information about the new user interface designed for the Microsoft Office 2007 applications.

Objectives

• List and describe the features of the new Office 2007 user interface
• Change application settings in Office 2007 products
• Use the Live Preview feature

Topics

• Why the big change?
• The Ribbon: Command tabs and contextual tabs
• The Ribbon: The Office menu
• Galleries and live preview
• Other new interface features

Session II - Common Features in Office 2010

Time - 3 hours

Description

This course explores the new features that the major Office 2010 applications have in common.

Objectives

• Modify and minimize the Ribbon
• Use Backstage view
• Capture windows and clippings
• Add artistic and color effects to images
• Save documents to the Web
• Work with Office Web Apps

Topics

• Modifying the Ribbon
• Working with Backstage View
• Capturing Windows and Clippings
• Removing Image Backgrounds
• Adding Artistic and Color Effects
• Checking Document Accessibility
• Saving Documents to the Web
• Working with SkyDrive
• Using Office Web Apps

Session III - What's New in Outlook 2007

Time - 2 hours

Description

This course provides an overview of the new features in Microsoft Office Outlook 2007.

Objectives

• Navigate Outlook using the To-Do Bar, a tabbed messaging window, and the Office menu
• Set up an e-mail account
• Search mail messages, calendars, and contacts
• Use color categories and flags to organize and prioritize messages and contacts
• Subscribe to RSS feeds
• Set e-mail security options

Topics

• The new look
• Setting up e-mail accounts
• Instant Search
• Setting up color categories
• Adding RSS feeds
• Defining messages as tasks
• Using the calendar
• Protecting yourself

Session IV - What's New in Outlook 2010

Time - 2 hours

Description

This course explores the new features in Microsoft Outlook 2010.

Objectives

• Describe the new Ribbon features
• Work with conversations
• Implement Quick Steps
• Use the People pane
• Schedule meetings

Topics

• Reviewing the Ribbon Tabs in Outlook
• Working with Conversations
• Implementing Quick Steps
• Using the People Pane
• Scheduling Meetings

Outlook 2007 Training Series: Course Details

Total time - 15 hours

• Session I - Sending and Receiving Email
• Session II - Managing E-Mail
• Session III - Creating Contacts and Distribution Lists
• Session IV - Using the Calendar
• Session V - Setting Tasks and To-Do Items
• Session VI - Staying Safe with Email
• Session VII - Organizing Email

Session I - Sending and Receiving E-Mail

Time - 3 hours

Description

This course explains how to use Outlook 2007 to send and receive e-mail messages.

Objectives

• Use Outlook 2007's Mail view
• Format and send e-mail messages
• Add attachments to messages
• Create signatures and add them to messages
• Reply to and forward messages you've received

Topics

• Understanding the Outlook 2007 interface
• Composing e-mail messages
• Formatting messages
• Sending e-mail and adding attachments
• Using signatures
• Receiving e-mail
• Replying to and forwarding e-mail

Session II - Managing E-Mail

Time - 2 hours

Description

This course explains how to manage the e-mail you receive.

Objectives

• Use multiple e-mail accounts
• Manage Send/Receive groups
• Group messages
• Create folders
• Create and use rules
• Flag messages

Topics

• Working with Multiple E-Mail Accounts
• Managing Send/Receive Groups
• Grouping Messages
• Creating Folders
• Creating Rules
• Flagging Messages

Session III - Creating Contacts and Distribution Lists

Time - 2 hours

Description

This course covers managing your contacts in Outlook 2007. It discusses adding new contacts, creating and working with distribution lists, and sending contact information to other people via e-mail.

Objectives

• Navigate within the Contacts view of the Outlook 2007 interface
• Create new contacts
• Import electronic business cards
• Flag and categorize contacts
• Deal with duplicate contacts
• Build an Outlook 2007 distribution list
• Update and modify distribution lists

Topics

• Understanding Contacts View
• Adding Contacts
• Working with Contacts
• Managing Contacts
• Creating Distribution Lists
• Using Distribution Lists

Session IV - Using the Calendar

Time - 2 hour

Description

This course explains how to use the Calendar in Outlook 2007.

Objectives

• Navigate the various components of the Calendar
• Discuss the three types of items the Calendar supports
• Use the Calendar to schedule activities and respond to invitations

Topics

• Understanding Calendar View
• Using the Calendar
• Scheduling Appointments, Meetings, and Events
• Responding to Invitations
• Changing Your Schedule

Session V - Setting Tasks and To-Do Items

Time - 2 hours

Description

This course introduces tasks, distinguishes how they are different from to-do items, and looks at the ways Outlook helps manage them.

Objectives

• Describe the difference between tasks and to-do items
• Create and modify tasks from the Tasks view, the Calendar, and the To-Do Bar
• Assign tasks to others
• Receive tasks from others
• Integrate tasks into the Calendar
• Use the To-Do Bar

Topics

• Understanding Tasks View
• Creating Tasks
• Working with Tasks
• Assigning Tasks and Receiving Assignments
• Updating the Daily Task List
• Using the To-Do Bar

Session VI - Staying Safe with Email

Time - 2 hour

Description

This course explains how to use the e-mail security and privacy protection features in Outlook 2007.

Objectives

• Configure the Outlook security features for e-mail messages and attachments
• Guard against security threats from the Internet
• Use the junk e-mail protection features in Outlook
• Identify phishing attacks and protect yourself from them

Topics

• Securing E-Mail Messages and Attachments
• Guarding Against Internet Threats
• Dealing with Junk Mail
• Protecting Yourself From Phishing Attacks

Session VII - Organizing Email

Time - 2 hour

Description

This course presents the use of search and archive features to manage your Outlook 2007 items.

Objectives

• Configure the Outlook security features for e-mail messages and attachments
• Guard against security threats from the Internet
• Use the junk e-mail protection features in Outlook
• Identify phishing attacks and protect yourself from them

Topics

• Using Outlook search folders
• Creating search folders
• Finding Outlook items with instant search
• Using advanced find options
• Archiving Outlook items

Outlook 2003 Training Series: Course Details

Total time - 25 hours

• Session I - Getting Started
• Session II - Managing Messages
• Session III - Contacts and Calendar Entries
• Session IV - Tasks, Notes, and Journal Entries
• Session V - Newsgroups and Outlook Web Access
• Session VI - Collaboration and Security
• Session VII - Personalizing Outlook and Other Tips

Session I - Getting Started

Time - 4 hours

Description

This course provides an overview of the Outlook 2003 interface. It also teaches the learner how to use the new features of Outlook 2003, as well as basic e-mail functions.

Objectives

• Describe the basic features of Outlook
• Navigate the Outlook Modules
• Access the Outlook help features
• Employ the drag and drop function to complete tasks
• Use the essential e-mail features of Outlook

Topics

• E-Mail Fundamentals
• Other Features of Outlook
• Outlook and Other Programs
• The Main Screen
• The Folder List
• Toolbars and Help Features
• Dragging and Dropping
• Dragging to Create E-Mails
• Dragging to Create Other Items
• Other Drag and Drop Options
• Creating E-Mail Messages
• Setting E-Mail Options
• Reading E-Mail Messages
• Replying to E-Mail Messages
• Forwarding E-Mail Messages
• Deleting and Saving Messages

Session II - Managing Messages

Time - 3 hours

Description

This course shows the learner how to customize outgoing messages. It also covers a variety of tools that can be used to more easily manage e-mail messages.

Objectives

• Use flags with e-mail messages
• Attach files to messages
• Set up reply options and signatures
• Organize messages using folders
• Filter junk e-mail
• Archive e-mail messages

Topics

• Using flags
• Setting options
• Adding attachments and signatures
• Conquering your mountain of messages
• Using search folders
• Stationery and the Reading Pane
• Using rules
• Filtering junk e-mail
• Archiving messages
• Arranging messages

Session III - Contacts and Calendar Entries

Time - 3 hours

Description

This course shows the learner how to enter and maintain contact information. It also covers how to use the calendar features of Outlook to schedule appointments and meeting requests.

Objectives

• Add and find entries in the Contacts list
• Send electronic business cards (vCards)
• View the Contacts list and the Calendar
• Use the Date Navigator
• Create, find, edit, print, and delete appointments
• Add holidays to the Calendar

Topics

• Entering contacts
• Viewing contacts
• Using flags
• Using contact information
• Using distribution lists
• The Date Navigator
• Appointments
• Changing dates
• Recurring dates
• More ways to use the Calendar

Session IV - Tasks, Notes, and Journal Entries

Time - 5 hours

Description

This course provides information on the tools that can be used to store and manage daily tasks, including entering, modifying, deleting tasks, and creating recurring tasks. It also teaches the learner how to use notes and journal entries.

Objectives

• Enter and modify tasks
• Copy and delete tasks
• Create recurring and regenerating tasks
• Compose and modify a note
• Record items in the Journal
• Print a Journal

Topics

• Entering a new task
• Changing, copying, and deleting tasks
• Creating recurring and regenerating tasks
• Completing tasks
• Using views to control tasks
• Composing and locating notes
• Opening, deleting, and editing notes
• Viewing notes
• Assigning categories and printing notes
• Changing default options for new notes
• Forwarding notes
• Automatic and manual Journal recording
• Viewing and finding Journal entries
• Printing and changing the Journal view

Session V - Newsgroups and Outlook Web Access

Time - 3 hours

Description

This course provides an overview of newsgroups, including subscribing to news groups, and posting, reading, and replying to newsgroup messages. Using Outlook at home and Outlook Web Access are also covered.

Objectives

• Subscribe to newsgroups
• Read and reply to newsgroup messages
• Post newsgroup messages
• Use Outlook at home
• Describe features of Outlook Web Access

Topics

• Finding Newsgroups
• Subscribing to Newsgroups and Reading Messages
• Replying to and Posting Messages
• Setting Up and Switching Identities
• ISPs, Cable Modems, and DSL
• Setting Up Internet E-Mail Accounts
• Setting Up Directory Services
• Setting Up Outlook for Multiple Users
• Using Outlook Web Access

Session VI - Collaboration and Security

Time - 4 hours

Description

This course provides information on using Outlook for planning meetings, decision-making, and sharing folders among team members. It also covers the security features included with Outlook.

Objectives

• Collaborate with Microsoft Exchange
• Set access permissions
• Assign tasks and send status reports
• Use Public Folders
• Acquire a Digital ID and send digitally signed messages
• Encrypt messages

Topics

• Organizing a meeting
• Handling meeting requests
• Using votes for decision-making
• Collaborating with Outlook and Exchange
• Setting access permissions
• Adding a second account to your view
• Assigning tasks and sending a status report
• Address books
• Working with public folders
• Using SharePoint Team Services
• Getting a digital ID
• Sending and receiving digitally signed messages
• Encrypting messages

Session VII - Personalizing Outlook and Other Tips

Time - 3 hours

Description

This course provides an overview of forms, including using and modifying standard and custom forms. It also offers suggestions for personalizing Outlook. More advanced features and shortcuts are also covered.

Objectives

• Create and use custom forms
• Modify views
• Customize Outlook menus and toolbars
• Describe advanced Outlook features
• Demonstrate a variety of shortcuts

Topics

• Understanding forms
• Customizing forms
• Working with custom forms
• Using views
• Working with columns
• Sorting and grouping
• Customizing views, menus, and toolbars
• Ten (or so) things you can't do with Outlook
• Things you can do after you're comfy
• Shortcuts worth taking