CompTIA A+ Practical Application Training for Exam 220-702 - Course Outline

Instructor - Don Whintah
Estimated Time to Complete - 50 hours

 Lecture Videos: 54 Lessons (8 Hrs 20 Mins)
 Demonstration Videos: 74 Lessons (9 Hrs 1 Min)
 Hands-on Labs: 66 Scenarios (Student lab activities)
 Fact Sheets: 80 (each with 1 or more printable pages)
 Exam Questions: 509 (each with answers and explanations)
 Exams: 56 Practice Tests (each with detailed reporting)

 

0.0 Introduction

0.1 Course Introduction

 0.1.1 Course Introduction

0.2 Using the Simulator

 0.2.1 Using the Simulator
 0.2.2 Explore the Lab Interface
 0.2.3 Working with Internal Components
 0.2.4 Connect Internal Components

1.0 PC Technician

1.1 Safety

 1.1.1 Personal Safety
 1.1.2 Safety Measures

1.2 PC Tools

 1.2.1 PC Toolkit
 1.2.2 Tool Facts
 1.2.3 Protecting Against ESD
 1.2.4 ESD Facts
 1.2.5 Exam Questions - Section 1.2

1.3 System Tools

 1.3.1 Using Task Manager
 1.3.2 Using Management Consoles
 1.3.3 Viewing System Configuration Information
 1.3.4 System Tool Facts
 1.3.5 Exam Questions - Section 1.3

1.4 Users and Groups

 1.4.1 Users and Groups
 1.4.2 Managing Users and Groups
 1.4.3 User and Group Facts
 1.4.4 Manage Users and Groups
 1.4.5 Managing UAC Settings
 1.4.6 UAC Facts
 1.4.7 Exam Questions - Section 1.4

2.0 System Components

2.1 BIOS

 2.1.1 Editing the BIOS
 2.1.2 BIOS Facts
 2.1.3 Find BIOS Settings
 2.1.4 Clear CMOS Settings
 2.1.5 Exam Questions - Section 2.1

2.2 Power Supplies

 2.2.1 Identifying Power Supply Components
 2.2.2 Changing the Power Supply
 2.2.3 Power Supply Installation Facts
 2.2.4 Replace a Power Supply
 2.2.5 Exam Questions - Section 2.2

2.3 Motherboards

 2.3.1 Installing a Motherboard
 2.3.2 Motherboard Installation Facts
 2.3.3 Choose and Install a Motherboard
 2.3.4 Exam Questions - Section 2.3

2.4 Processors

 2.4.1 Installing a Processor
 2.4.2 CPU Installation Facts
 2.4.3 Select and Install a Processor 1
 2.4.4 Select and Install a Processor 2
 2.4.5 Processor Troubleshooting
 2.4.6 Processor Troubleshooting Facts
 2.4.7 Troubleshoot Processor Installation 1
 2.4.8 Troubleshoot Processor Installation 2
 2.4.9 Exam Questions - Section 2.4

2.5 Memory

 2.5.1 Memory Forms
 2.5.2 Memory Form Comparison
 2.5.3 Installing Memory
 2.5.4 Memory Installation Facts
 2.5.5 Select Memory by Sight
 2.5.6 Install RDRAM Memory
 2.5.7 Install Dual Channel Memory
 2.5.8 Memory Troubleshooting
 2.5.9 Testing Memory
 2.5.10 Memory Troubleshooting Facts
 2.5.11 Troubleshoot Memory
 2.5.12 Exam Questions - Section 2.5

2.6 Expansion Cards

 2.6.1 Expansion Buses and Slots
 2.6.2 Installing an Expansion Card
 2.6.3 Expansion Bus Types
 2.6.4 Install Expansion Cards
 2.6.5 Exam Questions - Section 2.6

2.7 Video

 2.7.1 Installing a Video Card
 2.7.2 Video Card Installation Facts
 2.7.3 Video Interfaces
 2.7.4 Video Interface Facts
 2.7.5 Configuring Display Settings
 2.7.6 Video Configuration Facts
 2.7.7 Configure Dual Displays
 2.7.8 Upgrade a Video Card
 2.7.9 Video Troubleshooting
 2.7.10 Optimizing Video
 2.7.11 Video Troubleshooting Facts
 2.7.12 Optimize Video Settings
 2.7.13 Exam Questions - Section 2.7

2.8 Audio

 2.8.1 Managing Audio Devices
 2.8.2 Sound Card Installation Facts
 2.8.3 Sound Card Connectors
 2.8.4 Select and Install a Sound Card
 2.8.5 Exam Questions - Section 2.8

2.9 Cooling

 2.9.1 System Cooling
 2.9.2 System Cooling Facts
 2.9.3 Exam Questions - Section 2.9

2.10 Peripheral Devices

 2.10.1 Peripheral Devices
 2.10.2 Peripheral Device Facts
 2.10.3 Connect Peripheral Devices
 2.10.4 Connect USB and Firewire Devices
 2.10.5 Exam Questions - Section 2.10

2.11 Notebook Components

 2.11.1 Changing a Notebook Hard Disk
 2.11.2 Adding Notebook Memory
 2.11.3 Changing a Notebook Keyboard
 2.11.4 LCD Components
 2.11.5 Replacing Internal Notebook Components
 2.11.6 Notebook Upgrade and Repair Facts
 2.11.7 Notebook Troubleshooting Facts
 2.11.8 Exam Questions - Section 2.11

3.0 Storage Devices

3.1 Floppy

 3.1.1 Installing a Floppy Drive
 3.1.2 Floppy Installation Facts
 3.1.3 Install a Floppy Drive
 3.1.4 Troubleshoot Floppy Configuration
 3.1.5 Exam Questions - Section 3.1

3.2 Parallel ATA (IDE)

 3.2.1 ATA/IDE Devices
 3.2.2 Installing an ATA Device
 3.2.3 ATA Installation Facts
 3.2.4 Install PATA Devices
 3.2.5 Troubleshoot PATA Devices
 3.2.6 Exam Questions - Section 3.2

3.3 Serial ATA

 3.3.1 Serial ATA
 3.3.2 Installing a Serial ATA Device
 3.3.3 Serial ATA Installation Facts
 3.3.4 Install SATA Devices
 3.3.5 Exam Questions - Section 3.3

3.4 Optical Devices

 3.4.1 Optical Drives
 3.4.2 Optical Drive Facts
 3.4.3 Exam Questions - Section 3.4

3.5 Storage Solutions

 3.5.1 Storage Solutions
 3.5.2 Storage Device Facts
 3.5.3 Exam Questions - Section 3.5

4.0 Disk Management

4.1 File System

 4.1.1 File System
 4.1.2 Formatting and Converting
 4.1.3 File System Facts
 4.1.4 Format Drives
 4.1.5 Exam Questions - Section 4.1

4.2 Partitions and Disks

 4.2.1 Partitions and Disks
 4.2.2 Partition and Disk Facts
 4.2.3 Creating Volumes in Windows XP
 4.2.4 Creating Volumes in Windows Vista
 4.2.5 Create Volumes
 4.2.6 Exam Questions - Section 4.2

4.3 Adding Storage

 4.3.1 Adding Storage
 4.3.2 Creating Mount Points and Extending Volumes
 4.3.3 Adding Storage Facts
 4.3.4 Add Space to Existing Volumes
 4.3.5 Exam Questions - Section 4.3

4.4 RAID

 4.4.1 RAID
 4.4.2 RAID Facts
 4.4.3 Configuring RAID Arrays
 4.4.4 RAID Configuration Facts
 4.4.5 Create RAID Arrays
 4.4.6 Implement a RAID Solution
 4.4.7 Exam Questions - Section 4.4

4.5 Disk Status

 4.5.1 Disk Status
 4.5.2 Disk Status Facts
 4.5.3 Exam Questions - Section 4.5

4.6 Disk Optimization

 4.6.1 Storage Optimization
 4.6.2 Optimizing Disks
 4.6.3 Disk Optimization Facts
 4.6.4 Perform Disk Maintenance
 4.6.5 Exam Questions - Section 4.6

5.0 File Management

5.1 File Locations

 5.1.1 System File Locations
 5.1.2 File Location Facts
 5.1.3 Exam Questions - Section 5.1

5.2 Managing Files

 5.2.1 Using the Command Prompt
 5.2.2 Managing Files and Directories
 5.2.3 File Management Commands
 5.2.4 Manage Files and Folders
 5.2.5 Exam Questions - Section 5.2

5.3 NTFS Permissions

 5.3.1 NTFS Pemissions
 5.3.2 Configuring NTFS Permissions
 5.3.3 NTFS Permission Facts
 5.3.4 Configure NTFS Permissions
 5.3.5 Exam Questions - Section 5.3

5.4 Shared Folders

 5.4.1 Shared Folders
 5.4.2 Sharing Folders
 5.4.3 Configuring Share and NTFS Permissions
 5.4.4 Shared Folder Facts
 5.4.5 Share and Secure Folders
 5.4.6 Exam Questions - Section 5.4

5.5 Offline Files

 5.5.1 Using Offline Files
 5.5.2 Offline File Facts
 5.5.3 Exam Questions - Section 5.5

6.0 Networking

6.1 Ethernet

 6.1.1 Ethernet
 6.1.2 Ethernet Facts
 6.1.3 Configure an Ethernet Network
 6.1.4 Exam Questions - Section 6.1

6.2 IP Configuration

 6.2.1 IP Configuration Values
 6.2.2 TCP/IP Configuration Methods
 6.2.3 Configuring TCP/IP Properties
 6.2.4 IP Configuration Facts
 6.2.5 Configure TCP/IP Settings
 6.2.6 Configure Alternate TCP/IP Settings
 6.2.7 Exam Questions - Section 6.2

6.3 Wireless Networking

 6.3.1 Wireless Networking
 6.3.2 Wireless Networking Facts
 6.3.3 Wireless Security
 6.3.4 Wireless Security Facts
 6.3.5 Configuring a Wireless Connection
 6.3.6 Connect to a Wireless Network
 6.3.7 Configure a Wireless Profile
 6.3.8 Exam Questions - Section 6.3

6.4 Internet Connectivity

 6.4.1 Internet Services
 6.4.2 Internet Services Facts
 6.4.3 Internet Connections
 6.4.4 Internet Connection Facts
 6.4.5 Configure a Cable Internet Connection
 6.4.6 Configure a DSL Internet Connection
 6.4.7 Creating a Dial-up Internet Connection
 6.4.8 Configure a Dialup Internet Connection
 6.4.9 Exam Questions - Section 6.4

6.5 SOHO Configuration

 6.5.1 SOHO Configuration
 6.5.2 SOHO Configuration Facts
 6.5.3 Configuring a SOHO Router
 6.5.4 Access Point Configuration Facts
 6.5.5 Configuring a Wireless Access Point
 6.5.6 Configure a Wireless Infrastructure
 6.5.7 Exam Questions - Section 6.5

6.6 Bluetooth

 6.6.1 Configuring Bluetooth Connections
 6.6.2 Bluetooth Configuration Facts
 6.6.3 Exam Questions - Section 6.6

6.7 E-mail

 6.7.1 E-mail
 6.7.2 Configuring an E-mail Client
 6.7.3 E-mail Facts
 6.7.4 Exam Questions - Section 6.7

6.8 File Transfer Protocol (FTP)

 6.8.1 FTP
 6.8.2 Using FTP
 6.8.3 FTP Facts
 6.8.4 Exam Questions - Section 6.8

6.9 Network Utilities

 6.9.1 Network Utilities
 6.9.2 Using Ipconfig
 6.9.3 Find Configuration Information 1
 6.9.4 Find Configuration Information 2
 6.9.5 Find Configuration Information 3
 6.9.6 Using Ping and Tracert
 6.9.7 Using Nslookup
 6.9.8 TCP/IP Utilities
 6.9.9 Exam Questions - Section 6.9

6.10 Troubleshooting 

 6.10.1 Network Troubleshooting
 6.10.2 Troubleshooting Network Connectivity
 6.10.3 Network Troubleshooting Facts
 6.10.4 Fix a Network Connection
 6.10.5 Exam Questions - Section 6.10

7.0 Security

7.1 Authentication

 7.1.1 Managing Authentication
 7.1.2 Authentication Facts
 7.1.3 Exam Questions - Section 7.1

7.2 Firewalls

 7.2.1 Firewalls
 7.2.2 Firewall Facts
 7.2.3 Configuring Windows Firewall
 7.2.4 Configure the Windows Firewall
 7.2.5 Configuring a Network-based Firewall
 7.2.6 Exam Questions - Section 7.2

7.3 Proxy Server

 7.3.1 Proxy Servers
 7.3.2 Configuring Proxy Settings
 7.3.3 Proxy Server Facts
 7.3.4 Use a Proxy Server
 7.3.5 Exam Questions - Section 7.3

7.4 Malware Protection

 7.4.1 Malware Protection
 7.4.2 Implementing Virus Protections
 7.4.3 Malware Protection Facts
 7.4.4 Exam Questions - Section 7.4

7.5 BIOS Security

 7.5.1 BIOS Security
 7.5.2 Configuring BIOS Security Settings
 7.5.3 BIOS Security Facts
 7.5.4 Configure BIOS Security
 7.5.5 Exam Questions - Section 7.5

7.6 Encryption

 7.6.1 Encryption
 7.6.2 Encrypting Files
 7.6.3 Encryption Facts
 7.6.4 Encrypt Files
 7.6.5 Exam Questions - Section 7.6

8.0 System Management

8.1 Preferences and Settings

 8.1.1 Personalizing Windows
 8.1.2 Preferences Facts
 8.1.3 Exam Questions - Section 8.1

8.2 Performance Monitoring

 8.2.1 Performance Monitoring
 8.2.2 Monitoring System Performance
 8.2.3 Performance Monitoring Facts
 8.2.4 Exam Questions - Section 8.2

8.3 Remote Services

 8.3.1 Remote Desktop
 8.3.2 Using Remote Desktop
 8.3.3 Remote Desktop Facts
 8.3.4 Remote Assistance
 8.3.5 Remote Assistance Facts
 8.3.6 Using Remote Assistance
 8.3.7 Configure Remote Services
 8.3.8 Exam Questions - Section 8.3

8.4 System Protection

 8.4.1 System Protection
 8.4.2 Backup Facts
 8.4.3 Using Ntbackup
 8.4.4 Creating Backups in Vista
 8.4.5 Back Up the Computer
 8.4.6 Using Restore Points
 8.4.7 Create a Restore Point
 8.4.8 Using Previous Versions
 8.4.9 Exam Questions - Section 8.4

9.0 Troubleshooting 

9.1 Devices

 9.1.1 Device Troubleshooting
 9.1.2 Troubleshooting Devices
 9.1.3 Device Troubleshooting Facts
 9.1.4 Manage Devices 1
 9.1.5 Manage Devices 2
 9.1.6 Performing a Firmware Update
 9.1.7 Exam Questions - Section 9.1

9.2 Applications

 9.2.1 Applications
 9.2.2 Troubleshooting Applications
 9.2.3 Application Management Facts
 9.2.4 Application Troubleshooting Facts
 9.2.5 Manage Applications
 9.2.6 Exam Questions - Section 9.2

9.3 Printing

 9.3.1 Laser Printing Process
 9.3.2 Laser Printing Facts
 9.3.3 Preventative Maintenance
 9.3.4 Preventative Maintenance Facts
 9.3.5 Printing Troubleshooting
 9.3.6 Troubleshooting Printing
 9.3.7 Printing Troubleshooting Facts
 9.3.8 Manage Printing
 9.3.9 Exam Questions - Section 9.3

9.4 System Startup

 9.4.1 Windows Boot Process
 9.4.2 Boot Process Facts
 9.4.3 Modifying the Boot Order
 9.4.4 Configure the Boot Order
 9.4.5 Troubleshoot the Boot Order
 9.4.6 Windows Boot Options
 9.4.7 Exam Questions - Section 9.4

9.5 Startup Errors

 9.5.1 Startup Errors
 9.5.2 Startup Error Facts
 9.5.3 Troubleshoot System Startup 1
 9.5.4 Troubleshoot System Startup 2
 9.5.5 Troubleshoot System Startup 3
 9.5.6 Troubleshoot System Startup 4
 9.5.7 Exam Questions - Section 9.5

9.6 System Recovery

 9.6.1 System Recovery
 9.6.2 Using Windows Recovery Options
 9.6.3 Using Restore Tools
 9.6.4 System Recovery Facts
 9.6.5 Exam Questions - Section 9.6

Practice Exams

Preparing for Certification

 Exam Objectives
 Exam FAQs
 How to Register for an Exam
 Exam-taking Hints and Tips

 Domain 1: Hardware, All Questions (193 questions)
 Domain 2: Operating Systems, All Questions (154 questions)
 Domain 3: Networking, All Questions (92 questions)
 Domain 4: Security, All Questions (70 questions)
 Certification Practice Exam