Customer Service Training

Join thousands of corporate repeat customers in receiving the highest quality training products on the market.

**Please call 1-888-797-4040 for price on multi-user license.

Customer Service Training

Multimedia CD-ROM Based Training:
With CD-ROM based training, the lectures were video taped and then digitized and presented to you in Full Motion Video, Audio, & Graphics.

System Requirements: x86/400 mhz (minimum), CD-ROM Drive,
64 MB RAM, Sound Card. Available Hard Disk Space 200 MB. Windows 98, NT, ME, 2000, XP, Vista, or Apple Mac.

Customer Service Trainer: Lee Miller
Lee Miller is a consultant, speaker, executive coach and corporate trainer. A graduate of Harvard Law School, he is the Managing Director of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at Seton Hall University, where he teaches MBA courses in Negotiating, Managerial Decision Making and Human Resources Management. In 2003 he received the Stillman School’s Award for Teaching Excellence. Lee is the co-author of A Woman’s Guide To Successful Negotiating (McGraw Hill) selected by Atlanta Woman magazine as one of the 50 best books for professional women and by Good Morning America as a featured book. He also has written a monthly career column for Monster.com, where he was their expert on negotiating.